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Terms and conditions.

Website: www.dotblanc.com
Effective Date: April 4, 2025

 

1. Introduction

These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

2. Identification of the Business

DotBlanc is an educational and cultural platform offering Korean Sign Language (KSL) and American Sign Language (ASL) classes, digital products, and study abroad programs based in Korea.

 

3. Description of the Service

DotBlanc.com provides:

  • Online and offline sign language education (KSL and ASL)
     

  • Digital products related to sign language (videos, eBooks, lesson content)
     

  • Cultural and Educational Study Abroad Programs in Korea
     

  • Event participation and sign language consultation services
     

4. Effective Date

These Terms and Conditions are effective as of April 4, 2025, and remain in effect until updated or revoked by DotBlanc Inc.

 

5. Jurisdiction / Governing Law

These Terms are governed by the laws of the Republic of Korea (Act No. 15697, Jun. 12, 2018).

 

6. Privacy Policy

To understand how we collect and use your data, please review our Privacy Policy.

 

7. Contact Information

If you have any questions, please contact us at:
📧 Email: contact@dotblanc.com
🌐 Website: www.dotblanc.com

 

8. Rules of Conduct

By using our services, users agree to:

  • Provide accurate personal and payment information
     

  • Maintain respectful and appropriate behavior during courses and programs
     

  • Adhere to all cultural and safety guidelines provided by DotBlanc
     

  • Follow participation requirements for classes and events

 

9. User Restrictions

Users may not:

  • Use the website for illegal, abusive, or disruptive activities
     

  • Share, redistribute, or sell course materials or digital products
     

  • Use automated systems or bots to access our services
     

  • Attempt to copy or reverse-engineer our content or technology

 

10. Risk Allocation, Liability, and Disclaimers

  • DotBlanc is not liable for any losses resulting from user negligence, technical issues on the user's end, or misuse of products.
     

  • Users assume all risks associated with participation in in-person classes or travel programs, including health or transportation issues.

 

11. Limitation of Liability and Disclaimer of Warranties

  • Our services and products are provided "as is" without warranties.
     

  • DotBlanc disclaims any liability for damages arising from access, use, or inability to use our services.
     

  • We are not responsible for third-party websites linked through our platform.

 

12. Warranty / Guarantee Information

  • No guarantees are provided unless otherwise stated.
     

  • Certificates for language classes are offered upon satisfactory completion.
     

  • No warranty applies to digital products beyond resolving verified technical issues.

 

13. Withdrawal Right

  • Participants may withdraw from paid programs based on the specific refund policies below.
     

  • Refunds must follow the timing and conditions listed under each service category.

 

14. Terms for Sign Language Classes

Registration & Fees

  • Registration is required in advance.
     

  • All fees are non-refundable unless noted.

 

Certificate Policy

  • Completion certificates are granted with minimum attendance and participation.

 

No-Show Policy

  • Students missing class without notice may be removed without a refund.

 

Media Release Consent

  • Enrollment includes consent to class media usage unless opted out via written request.

 

Age Requirements

  • Classes are open to participants aged 16+. Youth classes (ages 12–15) may be available with parental consent.

 

Code of Conduct

  • Respectful behavior is mandatory. Disruptive participants may be removed from the program.

 

Online Class Requirements

  • Students are responsible for maintaining internet access and appropriate devices.

 

Offline Class Guidelines

  • Venue, schedule, and access information will be provided after registration.

 

15. Terms for Digital Products Licensing

  • Personal, non-commercial use only. Redistribution is prohibited.

 

Download Expiration

  • Download links expire 14 days after purchase.

 

Access and Updates

  • Updates are available for a limited time. Lifetime access refers to product availability, not lifetime guarantee.

 

Refund Policy

Refunds are granted for digital products only if:

  • Verified technical defect is found (corrupt files, etc.)
     

  • Refund requested within 7 days of purchase
     

  • No refund for device incompatibility or change of mind

 

16. Terms for Sign Language Study Abroad Program

a)Eligibility

  • Open to college students and adults aged 18.

B)Travel Insurance

  • Mandatory travel insurance including medical and emergency coverage

C)Medical & Accessibility Disclosures

  • Medical conditions and accessibility needs must be disclosed during registration to ensure support

d)Refund & Cancellation Policy

  • Full refund: Cancellation made 90+ days before the program starts

  • 50% refund: Cancellation made 60–89 days before program start

  • No refund: Cancellation less than 60 days beforethe  program

  • Full refund if DotBlanc cancels the program due to force majeure events

E)Code of Conduct Abroad

  • Respect for Korean culture, local customs, and Deaf community practices is expected

  • Disrespectful or harmful behavior may lead to removal from the program

F)Program Inclusions

  • Lodging, meals, daily language classes, excursions, curfew arrangements, and Deaf community access

  • Daily itinerary and participant guidelines are provided in the welcome packet

G) Add-On Opportunities

  • Deaf events, weekend trips, or private tutoring can be added at an extra cost (optional)

D)Emergency Protocol

  • A 24/7 emergency contact number will be issued

Participants must comply with all safety measures and check-in procedures

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